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Help centre

CamA Support

CamA is designed to work locally on your iPhone without requiring an account.

Getting help

For support, use support@cama.sitesentialai.com. This address is configurable before launch if you choose a different support mailbox.

Camera & timestamps

Confirm Camera, Location and Photos permissions are enabled in iPhone Settings. Timestamp options can be adjusted inside CamA before capture.

Patrol schedules

Allow Notifications for CamA so patrol reminders can appear. Confirm the schedule, time and destination are saved correctly.

Incident reports

Keep report details factual and attach relevant evidence before generating or sharing a PDF report.

Timesheets & patterns

Check the selected company, site, start/end time and break details. Recurring patterns can be reviewed before future shifts are created.

Exporting CSV/PDF

Use the export preferences to choose the fields required for the recipient, then verify the exported file before sending it onward.

iCloud Recovery

Ensure the device is signed in to iCloud and has available iCloud storage. Recovery covers supported structured data, not photos, videos or PDF files.

Permissions

CamA may need Camera, Microphone, Location, Photos and Notifications permissions depending on the feature you use. You can review these under Settings → Apps → CamA on your iPhone.

Common troubleshooting

If CamA is not behaving as expected, restart the app and confirm iOS permissions under Settings. Also make sure iOS is up to date and that your device has sufficient available storage.

CamA is not an emergency service.

In an emergency, contact the appropriate local emergency service directly.

CACamA

Timestamped evidence and field operations for iPhone.

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